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FAQ

Frequently Asked Questions

General Question

From professional business to enterprise, we’ve got you covered!

Our web hosting are instantly deployed using our billing system. If instant setup fail for any reason, we will setup within 24 hours.

You can upgrade or downgrade your hosting plan anytime without downtime. If you are not sure which plan will be most suitable for you, we recommend to start small and scale your way up.

Yes, you can upgrade your plan any time without any downtime. Upgrading your plan is easy and free, scale up at any time from your dashboard with a click of a button. 

We do not charge any hidden fees. All our fees can are clearly published on our website or Terms of Service.

Transfering from another host? Our expert support team is standing by to transfer your site from your old host. 

Yes, we do offer automated daily backup using Jet Backup, with 7 restore points. And you’re in full control of when your daily backups take place. Restore a clean version of your website – or recover a single file or folder – with just one click.

We accept a wide variety of payment methods including Rocket, bKash, Local and International Credit Card, Paypal etc.

Unlimited Storage is a myth. As everything has limit. We’re upfront with our cloud share hosting plan limits and don’t hide hidden limits in our Terms of Service like most unlimited storage providers..

 

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